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Personal Lines Claims Handling

Our proactive claims handling approach in personal lines has developed efficient and cost effective quality service solutions that is complemented by our own 24x7 Call Center Service, the first to be operated by an Adjuster in the Region. This idea is created with our clients and their policyholders in mind to provide both traditional and electronic claims handling services in ensuring the most efficient and economical claims management of personal lines risks.

In this regard, we are able to integrate telephone claims handling with an innovative Home Assist Service. Our Home Assist Contractors are able to provide unparalleled service to Policyholders as well as contain repair costs. We have linkages with some established Nationwide Retailers to bring economies of scale to help reduce claims costs.

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